Shipping & Returns
Shipping & Returns
Last updated: 22 September 2026
Where we ship
We ship to Finland and to all other European Union member states: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.
We do not currently offer international shipping outside the EU, including to the United States, the United Kingdom and Norway.
Shipping options and delivery times
Orders are packed and dispatched from our warehouse in Finland twice a week, on Tuesdays and Thursdays. You'll receive a tracking link by email once your order ships.
Finland
| Shipping option | Estimated delivery | Price |
|---|---|---|
| Posti Pikkupaketti: to your door or mailbox (orders of 1 deck only) | 2–5 business days | €6.90 |
| Posti Postipaketti | 1–2 business days | €8.90 |
| Posti Express | 1 business day | €14.90 |
Other EU countries
| Shipping option | Estimated delivery | Price |
|---|---|---|
| GLS EuroBusinessParcel | 4 business days | €19.90 |
Delivery times are estimates counted from dispatch and may vary during busy periods or due to carrier delays. Shipping costs are always shown at checkout before you pay.
Returns
Damaged or faulty products
If your deck arrives damaged, is faulty, or isn't what you ordered, please contact us at info@playartproductions.com within a reasonable time of noticing the problem. Include your order number and a photo of the issue. We'll arrange a replacement or a full refund, and we'll cover any return shipping costs.
Changed your mind?
You can return your order for any reason within 14 days of receiving it. To start a return, fill in our EU Withdrawal Form or email us at info@playartproductions.com with your order number. You then have 14 days to send the item back. Please return it unopened or in resaleable condition, ideally in its original packaging. Return shipping costs for change-of-mind returns are paid by the customer.
How to send a return
- Fill in our EU Withdrawal Form or email us at info@playartproductions.com. We'll confirm your return and send you the return address.
- Pack the item securely.
- Send it with the carrier of your choice, or use your shipping carrier's return service if they offer one.
Refunds
Refunds are issued to your original payment method within 14 days of us receiving your return, or proof that you've sent it.
Contact
Playart Production Oy Ab
PL 64
00101 Helsinki, Finland
info@playartproductions.com
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